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Privacy Policy
Last updated: March 2026
Renewed Reliance respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our websites:
Please read this policy carefully to understand how we handle your personal data.
1. Company Information
The controller responsible for processing your personal data is:
Renewed Reliance
Gele Ring 223
1567JC Assendelft
Netherlands
KvK: XXXXXX
VAT: NLXXXX
Email: support@renewedreliance.com
2. What Personal Data We Collect
When you use our webshop, we may collect the following types of personal data:
Information you provide directly
Name
Billing and shipping address
Email address
Phone number
Payment information
Order details
Account login details (if you create an account)
Information collected automatically
When you browse our website we may collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Referral URLs
This data helps us improve our website and services.
3. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Contract performance
To process and deliver your order.
Legal obligations
To comply with tax and accounting laws.
Legitimate interest
To improve our webshop, detect fraud, and secure our systems.
Consent
For marketing communications and certain cookies.
You may withdraw your consent at any time.
4. How We Use Your Information
We use your personal data to:
Process and fulfill orders
Provide customer support
Deliver products
Process payments
Prevent fraud
Improve website performance
Send order confirmations and updates
Send marketing communications (if you consent)
Analyze website traffic
Display relevant advertisements
5. Payments
Payments on our website are processed by trusted third-party payment providers including:
Stripe
Mollie
These providers process your payment data according to the Payment Card Industry Data Security Standard (PCI-DSS).
We do not store your full credit card details on our servers.
For more information, please review their privacy policies:
Stripe: https://stripe.com/privacy
Mollie: https://www.mollie.com/privacy
6. Shipping and Delivery
To deliver your orders, we may share your information with shipping partners such as:
DHL
PostNL
UPS
DPD
The following data may be shared with these partners:
Name
Delivery address
Email address
Phone number (if required for delivery)
This information is only used to deliver your order.
7. Third-Party Services
We use several third-party service providers to operate our webshop.
These providers only process data necessary to perform their services.
Examples include:
Website platform
WooCommerce (WordPress)
Payment providers
Stripe
Mollie
Shipping providers
DHL
PostNL
UPS
DPD
Email marketing services
Omnisend
Mailchimp
Klaviyo
Analytics and advertising
Google Analytics
Google Ads
Microsoft Ads
Meta Pixel (Facebook / Instagram)
TikTok Pixel
These services may collect data through cookies or tracking technologies.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Ensure proper website functionality
Analyze website usage
Improve performance
Show relevant advertisements
Some cookies require your consent.
You can manage or withdraw your cookie preferences through our cookie banner or your browser settings.
For more information, please see our Cookie Policy.
9. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
When this occurs, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses approved by the European Commission
Adequate data protection agreements
10. Data Retention
We retain personal data only for as long as necessary.
Typical retention periods include:
Order data: up to 7 years (tax law requirement in the Netherlands)
Customer accounts: until account deletion
Marketing data: until consent is withdrawn
Analytics data: according to tool retention policies
11. Your Rights Under GDPR
As a resident of the European Economic Area, you have the following rights:
Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
In the Netherlands, you can file a complaint with:
Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl
12. Security
We implement appropriate technical and organizational measures to protect your personal data.
These measures include:
SSL encryption
Secure servers
Access control
Regular security monitoring
However, no internet transmission is completely secure.
13. Children’s Privacy
Our website and services are intended for individuals 18 years or older, or the minimum legal age required to enter into a purchase agreement in their country.
We do not knowingly collect personal data from minors.
14. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time.
Any updates will be published on this page with the updated revision date.
We encourage you to review this policy periodically.
Our website and services are intended for individuals 18 years or older, or the minimum legal age required to enter into a purchase agreement in their country.
We do not knowingly collect personal data from minors.
15. Contact Information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Renewed Reliance
Gele Ring 223
1567JC Assendelft
Netherlands
Email: support@renewedreliance.com