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Continue ShoppingProduct Conditions
At Renewed Reliance, we offer a range of electronics including new, refurbished, and used devices. Each product is carefully inspected and clearly described so customers know exactly what to expect before purchasing.
For refurbished products, the condition mainly refers to the cosmetic appearance of the device rather than its functionality. All refurbished devices are tested and verified to function properly before being offered for sale.
Our products may fall into one of the following categories:
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New
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Refurbished
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Used
Both refurbished and used products are graded according to cosmetic condition:
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As Good As New
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Lightly Used
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Visibly Used
New
Products listed as New are unused and have never been previously owned.
These products are sold in new condition and have not been refurbished or repaired.
You can generally expect:
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A completely unused product
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No signs of wear or previous use
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Original components and parts
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Packaging and accessories depending on the product listing
New products are ideal for customers who prefer devices that have never been used before.
Refurbished
Refurbished products are devices that have previously been used but have been professionally inspected, tested, and prepared for resale.
Before being offered for sale, refurbished devices are typically:
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Fully tested for functionality
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Cleaned and reset
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Checked for hardware issues
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Restored where necessary
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Prepared for reliable everyday use
Refurbished devices are graded based on cosmetic condition.
As Good As New (Refurbished)
A refurbished device in As Good As New condition has little to no visible signs of previous use.
You can generally expect:
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No visible scratches or only extremely minor marks
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A very clean screen and housing
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A device that looks nearly new during normal use
This is typically the highest cosmetic grade for refurbished products.
Lightly Used (Refurbished)
A refurbished device in Lightly Used condition shows minor cosmetic signs of use.
You can generally expect:
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Small scratches or marks
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Minor signs of wear on the housing or screen
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Light cosmetic traces from previous use
This option offers a great balance between price and appearance.
Visibly Used (Refurbished)
A refurbished device in Visibly Used condition has noticeable cosmetic wear.
You can generally expect:
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Visible scratches or marks
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Wear on the frame, back, or screen
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Cosmetic imperfections that do not affect functionality
This condition offers the most affordable refurbished option.
Used
Products listed as Used are devices that have previously been owned and are sold without full refurbishment.
Used devices are inspected to ensure they function properly, but they may not have undergone the same restoration process as refurbished devices.
Used products are also graded according to cosmetic condition.
As Good As New (Used)
A used device in As Good As New condition has very minimal cosmetic wear.
You can generally expect:
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Very minor signs of previous use
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A clean overall appearance
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Minimal marks on the housing or screen
Lightly Used (Used)
A used device in Lightly Used condition shows moderate signs of previous use.
You can generally expect:
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Small scratches or scuffs
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Minor cosmetic wear on the housing or frame
Visibly Used (Used)
A used device in Visibly Used condition has clear signs of use.
You can generally expect:
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Visible scratches or cosmetic damage
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Wear on the housing, frame, or screen
These devices are typically the most affordable option.
Product categories this applies to
Our product condition grading may apply to products including:
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Smartphones
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Tablets
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Laptops
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Smartwatches
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Accessories
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Other consumer electronics
Because different devices wear differently, cosmetic marks may appear in different areas depending on the product type.
Battery and performance
Where relevant, battery condition or battery performance may be stated separately on the product page.
Cosmetic condition and battery condition are not always the same. A device may look better cosmetically while still having normal battery wear consistent with previous use.
Accessories
Unless otherwise stated on the product page, accessories may be compatible or replacement accessories rather than original manufacturer accessories.
The exact contents included with your purchase will always be described on the product page.